About Us
Complete IT solutions for small and medium businesses
In today’s wired world, your relationship with technology has enormous implications, regardless of your industry or niche. The right mix of hardware, software and systems improves workplace productivity, powers marketing efforts and shortens sales cycles. Ultimately, the way in which you leverage technology will be reflected on your balance sheet - in the form of increased profitability.
We are a Portland company with more than 25 years of experience helping small and mid-sized businesses manage all aspects of their IT. We are a managed services provider, which simply means we focus on preventative maintenance rather than waiting for a problem to occur before responding. We do this on a fixed-fee basis, so you will always know what you will be spending on IT support.
One of the things that sets us apart is our focus on customer service. While we only hire team members with excellent technical skills, we put just as much emphasis on our ability to delight our clients. We believe we are a customer service based organization who happens to provide IT support. We believe in continuous improvement and our client satisfaction surveys and comments provide further encouragement that we are doing the right thing.
Our experience has proven that networks which are proactively managed have fewer problems resulting in less downtime and increased productivity. After all, isn’t this what you are looking for? Fewer problems, predictable costs and a knowledgeable and friendly staff who are very good at what they do?
Our tools and process allow us to be a great fit with companies that have between 10 - 200 employees. If it sounds like we may be a good fit for you, give us a call so we can talk about what IT challenges you are currently facing.